Interested in Joining Our Team?
We love making our clients happy and helping them succeed! People with a strong work ethic, willingness to learn, and collaborative personality fit in well at Avannis. Take a look at our currently open positions.
Open Roles
Overview
Avannis, a market research firm headquartered in Denver, is looking for experienced professionals with a strong work ethic who would like to work part-time from home. (Applicants must live in the states of Colorado, Arizona or Idaho). Work with a team of experienced professionals who have been doing this successfully for 20 years.
Work afternoon/evenings, 6-10 hours per week calling customers and asking for their feedback about service they received from their bank. Absolutely no sales involved. 80-90% of the people we contact are happy to provide their feedback. Successful candidates will be comfortable calling people and asking for their feedback. Our approach is professional and engaging, but never pushy and always respectful. After completing an interview, a detailed summary of the conversation is required providing insights into the customer’s point of view. A typical call takes about 10-15 minutes to complete.
Job Requirements
- Live in the states of Colorado, Arizona or Idaho
- 1-2 years experience speaking with executives and/or high value customers
- Must be willing to submit to criminal and credit background checks
- Pleasant and upbeat telephone voice and demeanor
- Proven ability to complete assignments
- Ability to read a script without sounding scripted
- Ability to listen carefully and formulate thoughtful, intelligent questions on the fly
- Strong understanding of basic retail banking products and terminology
- Organized and self motivated to complete ongoing monthly assignments
- Strong writing, spelling and grammar skills
- Strong internet navigation skills
Work From Home Requirements
- Available at least 2 times a week between 3-8pm, Monday through Friday
- A quiet room where you will not be disturbed and which is not vulnerable to outside noise
- A computer with a reliable high-speed internet connection
Training
Training requires 3-4 sessions of 2 hours each and can be done completely over the phone.
Compensation
- $4.50 per completed survey
- Most interviewers complete 3-4 surveys per hour when they stay focused for 2-4 hours at a time
Application
To apply, please send your resume together with a paragraph about what interests you about this position, how it fits with your situation, and how your background makes it a fit. You may send your application to jobs@avannis.com.
Part-Time Remote Role: Comment Coder / Data Processor
Avannis — Denver-based market research firm (Founded 2007)
Overview
Avannis is a Denver-based market research firm seeking a detail-oriented, dependable professional for a part-time, remote
role supporting our Client Success team.
Founded in 2007, Avannis partners with retail banking institutions across the United States to measure and improve customer
satisfaction. Our organization includes an in-house virtual call center of approximately 30 team members, a management team
of six, and an additional support staff of ten. Avannis is proud to provide community banks with cost-effective insights and
tools traditionally available only to larger financial institutions.
Position Summary
A Comment Coder/Data Processor provides operational support to the Client Success team by reviewing customer feedback and
supporting survey operations. The responsibilities listed below are representative of the position, but not exhaustive.
Key Responsibilities
- Review, edit and code written summaries for accuracy, spelling, grammar, and appropriate content prior to client delivery.
- Learn and eventually perform tasks related to processing and uploading survey email invitations.
- Complete ad-hoc assignments as needed, including reporting and data work in Excel, Word, and other applications.
Work-From-Home Requirements
- Availability is Monday through Friday for 2–3 hours per day, during morning hours (between 7:00–11:00 a.m. MT, or earlier)
- Reliable computer with high-speed internet access
Training
Comprehensive training will be provided for all assigned tasks, either in person and/or remotely, depending on preference.
Compensation
$18/hour
How to Apply
Please send your resume to
jobs@avannis.com,
along with a description of your work-from-home environment.
Please also include any additional details about you that you think would be helpful for us to know, and/or any questions you
may have about the position.